National GP Patient Survey
Last Updated: Tuesday, 10 October 2023The most recent results for this practice : 2023 Survey
Your local GP services
58% find it easy to get through to this GP practice by phone
93% find the receptionists at this GP practice helpful
61% are satisfied with the general practice appointment times available
39% usually get to see or speak to their preferred GP when they would like to
Making an appointment
63% were offered a choice of appointment when they last tried to make a general practice appointment
85% were satisfied with the appointment they were offered
100% took the appointment they were offered
67% describe their experience of making an appointment as good
Your last appointment
92% were given a time for their last general practice appointment
96% say the healthcare professional they saw or spoke to was good at giving them enough time during their last general practice appointment
96% say the healthcare professional they saw or spoke to was good at listening to them during their last general practice appointment
99% say the healthcare professional they saw or spoke to was good at treating them with care and concern during their last general practice appointment
99% felt the healthcare professional recognised or understood any mental health needs during their last general practice appointment
99% were involved as much as they wanted to be in decisions about their care and treatment during their last general practice appointment
98% had confidence and trust in the healthcare professional they saw or spoke to during their last general practice appointment
99% felt their needs were met during their last general practice appointment
Your health
88% say they have had enough support from local services or organisations in the last 12 months to help manage their long-term condition(s)
Overall experience
91% describe their overall experience of this GP practice as good
Where patient experience is highest compared with the ICS result
88% of respondents say they have had enough support from local services or organisations in the last 12 months to help manage their long-term condition(s)
91% of respondents describe their overall experience of this GP practice as good
99% of respondents felt the healthcare professional recognised or understood any mental health needs during their last general practice appointment
Where patient experience is lowest compared with the ICS result
This practice has scored higher than their ICS average in every question