Information leaflet for online services
Last Updated: Thursday, 31 July 2025Please click here to access an Information Leaflet for Online Services
Did you know that since April 2015, you
don’t have to wait on the phone to speak
to your GP surgery? Just like online banking,
you can look at your GP records on a
computer, a tablet or a smartphone, using a
website or an app. You can choose to:
• Book and cancel appointments with
your doctor or nurse online, when
it suits you. Your surgery will choose
which appointments can be booked
online.
• Order repeat prescriptions online. Some
patients have found that they save
money and time as they don’t need to
make a special trip to their surgery to
order repeat prescriptions.
• Look at part of your GP records online.
You can look at your records whenever
you want, even from the comfort
of your home, and find answers to
questions you may have without
ringing your doctor.