Accessible Information

Ainsdale Medical Centre abides by the Accessible Information Standard by:

1. Asking patients if they have any communication or information needs and how best to meet these;
2. Recording such information clearly and accurately;
3. Indicating any communication or information needs on the patient's records, including details of how their needs should be met;
4. Where we have the patient's consent to do so, sharing such information with other professionals delivering NHS services or providing adult social care;
5. Endeavouring to ensure that patients receive information in a way that is accessible and understandable, and are supported by communication.

There is a really helpful video produced by NHSE which explains more about the Accessible Information Standard. The video includes subtitles and British Sign Language interpreter. It is approx 5 minutes long.

Please inform the practice if you have any communication or information needs relating to a disability, impairment, language or sensory loss - the practice will always endeavour to accommodate your needs. There is a short form you can fill in to tell us about your communication needs. A carer, relative or friend can inform us of your needs for you if you wish.

You can see a brief over view of the standard in this NHS England publication . It is also available in an easy-read format